The How to Get the Life You Deserve and Desire Group Business Accelerator

Do you dream of that ideal practice?  You know the one that generates increasing revenue year after year without you working more and more.  The practice that you and your team love coming to work every day.

Running a practice should not feel like a nightmare.  It definitely can be stressful and difficult at times, but it doesn’t have to be like that on a regular basis. Hi, I am Dr. Peter Wishnie, the author of The Podiatry Business Solution and a business development and leadership coach.I have run a multiple seven-figure podiatry practice for over 30 consecutive years.

I can tell you I had many ups and downs over the first several years, including losing a lot of money and not being able to pay the bills, and not being able to keep my staff for more than one year.  However, that went away once I learned the true secret of running a successful virtually stress-free practice.

Now I want to show you how you can have the same thriving practice.  If you decide to work with me, we will work together to identify your obstacles and challenges and put in a plan to overcome them. If you answer yes, to any of the problems below, then we need to talk.  

• Staying hours after seeing patients to finish your charts
• Working nights and weekends 
• Seeing more patients with less profitability
• Running behind your schedule regularly
• High staff turnover
• Associates not producing
• Collection problems
• Not enough new patients
• Poor staff morale
• Not enjoying your practice
• Missing important family events 

In the beginning, I worked nights and weekends because

I was told to become successful you need to work hard.

However, over the years I learned that working hard does not mean you have to work longer.  During my early years of practice, I discovered the true secret of running a successful business without getting burned out, feeling frustrated, or anxious.  

This secret has allowed me to become one of the top 1% of earning podiatrists in the country.  I can say that because I have for over 30 consecutive years ran a multiple seven-figure businesses. The practice became so successful that over the last few years, four different companies approached me to sell my practice.  I just recently sold the business which is now allowing me the time to teach other professional entrepreneurs how to get the life they deserve and desire.  

By the way, this secret is not something new, but is something you don’t learn in professional school, nor is it taught by many other coaches.  The secret is leadership.  Leadership to me is so important, that I became a certified John Maxwell leadership coach.  I have coached many doctors in a group or private setting.  

As a business coach, I work with both professionals who have established practices and small business owners, helping them to achieve their goals and grow their businesses. Whether you are a solo practitioner looking to increase your client base, or a small business owner looking to expand your operations, I have the experience and expertise to help you succeed.

I have helped doctors who have been in practice for over 20 years to reach the seven-figure mark as well as helping young doctors become profitable in their early years.  I can honestly say that my coaching will help business owners earn an additional $10 million during their lifetime.  

 You opened a business after years of education.  You could have worked for someone else, but not you.  You aspired of being an entrepreneur.  You wanted to be your own boss to control your life and your destiny.  You did not want to be someone else’s slave.  

You wanted the ability to control your income, your work hours, the number of vacations you take and when to take them, and to serve the people you wanted to see.

Do you remember how you felt the day you established your business or practice thinking you are now a business owner?  I am sure you were excited, and you couldn’t wait to see your first patient or client.  This was going to be the start of something big.

As years went by, you realized you were taught lies.  Owning your practice was not all that it was cracked up to be.  You work long hours, miss dinners with your family, hardly go on vacations, and have restless nights thinking about how your team is underperforming, or if a staff member will call out sick, or better yet, how will you meet your monthly budget.

As a professional practice owner, you were never taught how to run a business and especially never learned how to become a great leader.  So, it is not your fault that your day-to-day activities are not running smoothly.  

All you want is for your staff and associates to work as you do. But it seems like they just come to work for a paycheck, and they are not motivated to do a great job.  In essence, you feel you are working for them instead of the other way around.

The difficulties you encounter are extensive and demanding, ranging from hiring and training staff to schedule, selling your services, marketing, financial management, and even receiving payment. Despite your professional expertise and passion for serving others, you often leave work feeling drained, frustrated, and even burned out.

Now, I am telling you it doesn’t have to be this way.  Let me be your guide to your desired life.  I totally get it.  I have owned my practice for 33 years and during this time I have found the secrets of building a successful practice on my terms.  I went from a solo practitioner when I was 29 years old to an organization that had two offices and six doctors.  For 30 consecutive years, I have brought in multiple seven figures of revenue which put me in the top 1% of all podiatrists in the world. 

How I Help You Get the Dream Business

Getting the Practice and Life You Desire and Deserve

Group Coaching Program 

This is a six-month program where we meet as a group for 90 minutes every week.

During these six months, we will be working on improving the efficiency and productivity of your business.  Together we will teach you how to streamline your processes, increase your revenue, and get your nights and weekends back.  Each week there will be a topic we will discuss but then we will handle any issue that is relevant to the group.  The break-down of the modules are as follows:

Module 1: Systems/KPIs

Systems

The word systems is not sexy but sexy does not give you the life you desire.  Systems in business are important for several reasons. They help to streamline processes, increase efficiency, and improve productivity. By having established systems in place, businesses can reduce errors and inconsistencies, and ensure that all tasks are completed in a timely and accurate manner. Systems also help to improve communication and collaboration within the organization, as they provide a clear set of guidelines and procedures for employees to follow. Additionally, systems help businesses to maintain compliance with industry regulations and standards, and they can also be used to track and measure performance, enabling companies to make data-driven decisions. Overall, systems play a critical role in the success of any business.

KPIs

KPIs or Key Performance Indicators are crucial to your success.  The reasons are:

1) Improved decision-making: KPIs provide objective data to help you make informed decisions about your business operations and strategies.

2) Increased accountability: By tracking KPIs, you can hold yourself and your employees accountable for meeting goals and objectives.

3) Enhanced performance: By measuring and tracking KPIs, you can identify areas for improvement and take action to enhance performance.

4)Improved customer satisfaction: Tracking customer satisfaction KPIs, such as customer satisfaction scores, can help you understand what your customers want and how to better meet their needs.

5)Increased revenue: By tracking financial KPIs, such as revenue growth and profitability, you can make informed decisions to increase your revenue.

6)Better resource allocation: By measuring and tracking KPIs, you can allocate resources effectively to the areas of your business that are driving the most impact.

In this module, we will discuss which KPIs you need to measure, who will do the measuring, and how to analyze these metrics.  In addition, you will leave this course with done-for-you graphs that you and your staff can utilize from here on in. 

Leadership is a crucial aspect of any organization as it determines the direction, culture, and success of the team or company. Effective leadership involves setting a vision, inspiring and motivating others, making decisions, and solving problems. Good leaders have strong communication skills, emotional intelligence, and the ability to build trust and engage their teams. Ethical leadership is also important as it sets the tone for a positive and inclusive culture, establishes trust, and reinforces integrity and accountability. Effective leadership drives innovation, growth, and high performance, and helps organizations and teams navigate change and overcome challenges. In summary, leadership plays a vital role in the success of organizations and teams, and its impact cannot be overstated.

During the leadership module, we will be discussing:

1) Hiring Your A Team

2) When and How to Fire an unproductive or disruptive employee

3) Training your team to be great leaders

4) Getting Your Team to be accountable

5) Developing leadership skills 

A. Communication 

B. Emotional intelligence 

C. Decision making 

D. Conflict resolution

6) Inspiring and Motivating Teams: The secret sauce to getting your time back.

         A. Building trust 

         B. Encouraging creativity 

         C. Recognizing and rewarding excellence 

         D. Delegation and empowerment

7) Ethical Leadership 

         A. The importance of ethical behavior

  B. Dealing with difficult situations 

C. Building a culture of integrity

8) Leading Change 

A. Understanding resistance to change 

B. Planning and implementing change 

C. Managing resistance and overcoming obstacles

9) Case Studies and Group Discussions 

A. Sharing real-life leadership experiences 

B. Analyzing and solving leadership challenges 

C. Peer learning and feedback

Module 3: Revenue Cycle Management

This module is simply how to make sure you are collecting every dime that is due to you.  We will explore and dive deeply on your collections system.  This process starts at the time of making the appointment until the charges have been fully paid.

Collecting money is a crucial aspect of any practice-based business as it determines its financial stability and success. Timely and efficient collection of payments is essential to maintain cash flow and keep the business running smoothly. Late or non-payment can put a strain on the business's finances, causing cash flow problems, and making it difficult to pay bills and meet obligations.

In a practice-based business, it is important to have clear payment policies and procedures in place, and to communicate these effectively to clients. This helps to minimize confusion and reduces the risk of payment issues. Automating billing and payment processes can also streamline the collection process and make it more efficient.

Additionally, having a system for tracking payments and following up with clients who are late in paying can help to minimize financial risks and ensure that the business stays on top of its finances.

Module 4: Customer Service

Customer service is an essential aspect of any business as it directly impacts customer satisfaction, loyalty, and the overall success of the company. Good customer service involves providing prompt, professional, and helpful support to customers, and addressing their concerns in a timely and effective manner.

Effective customer service builds trust and credibility with customers and helps to establish a positive reputation for the company. It also creates loyal customers who are more likely to recommend the company to others and return for future business. On the other hand, poor customer service can lead to customer frustration, dissatisfaction, and negative word of mouth, damaging the company's reputation and potentially impacting its bottom line.

In a highly competitive market, excellent customer service can also be a key differentiator, helping to attract and retain customers, and ultimately drive business growth

In this module we will highlight the following:

• Understanding customer needs and expectations 

A. The customer journey 

B. Customer segmentation 

C. Empathy and active listening

• Communication skills for customer service 

A. Verbal communication 

B. Non-verbal communication 

C. Writing for customer service 

D. Handling difficult customers

• Delivering excellent customer service 

A. Setting expectations 

B. Solving problems and resolving conflicts

 C. Going above and beyond for customers 

D. Measuring and tracking customer satisfaction

• Customer Service Technology 

A. Overview of customer service tools and technology 

B. Benefits of automation 

C. Best practices for using technology in customer service

• Team Building and Motivation 

A. Building a positive and supportive team culture 

B. Recognizing and rewarding excellent customer service 

C. Managing and reducing staff turnover

Module 5: Working Less and Making More

Working less and making more is always a desirable goal for doctors but most people feel this is not possible.  In this module, we will explore ways for you to achieve that dream life, basically to have your cake and eat it too.  In fact, it is not only a possibility, but it is a necessity.  The reasons are:

1) Better work-life balance: By working less, you can have more time for yourself, your family, and other personal pursuits.

2) Increased profitability: By focusing on high-value activities and automating routine tasks, you can increase your revenue while reducing the time you spend working.

3) Improved quality of life: When you have more free time, you can reduce stress, improve your health, and overall enjoy a better quality of life.

4) Increased job satisfaction: When you are able to work less and make more, you can feel more in control of your business and more satisfied with your job.

5) Increased creativity: By having more free time, you can pursue new interests and hobbies that can stimulate your creativity and bring new ideas to your business.

6) Improved business reputation: By providing high-quality services while working less, you can establish a reputation as an efficient and effective business, attracting new clients and retaining existing ones. In addition, you will have better outcomes because you will have renewed energy and love for your profession.

Module 6: Mindset

This should be at the top because your mind is everything.  Without a positive mind, you won’t be able to create the life you deserve and desire.  You will only see the obstacles, not the solutions. 

A positive mindset is an essential component of personal and professional success. Here's why it's so important:

1) Better decision-making: When you have a positive mindset, you are more likely to see opportunities and make decisions that lead to success.

2) Improved relationships: A positive outlook can make you more likable and increase the quality of your personal and professional relationships.

3) Increased resilience: When faced with challenges, a positive mindset can help you bounce back faster and maintain a sense of perspective.

4) Increased motivation: A positive outlook can help you approach tasks with energy and enthusiasm, leading to better results and increased satisfaction.

5) Better physical health: Research has shown that a positive mindset can have a positive impact on physical health, reducing stress and improving immunity.

6) Increased happiness: When you have a positive mindset, you are more likely to experience happiness and a sense of well-being, regardless of the circumstances.

👉Weekly 90-minute calls

👉All calls are recorded.

👉Voxer messages:  Up to two messages a week for any reason.

👉4 Emergency calls.  Just use Voxer and I will get on to help.

👉Two one on one private calls.  Just schedule them with my calendly.

👉One group virtual intensive 4-hour event after three months.

👉Community FB group where you get the support of the entire group

👉Monthly goal assessment and devise a plan to keep you on track.

👉Extra 90-minute kick-off call.

👉“The Podiatry Practice Business Solution” book by me.

👉“Podiatry Prosperity” by Rem Jackson

👉“Truths From the Trenches,” a new book by Tina Del Buono.

👉Private coaching call near the culmination of the program for planning and next steps.

👉Access to my Facebook Group 7 Figure Podiatry Business Secrets

Bonuses:

🎁 An additional one-month module on marketing your practice with Rem Jackson

🎁Complete written-out treatment protocols guaranteed to increase your per-patient revenue.

🎁Six-month Membership in Top Practices’ Mastermind Group on Marketing

🎁Six-month Membership in Virtual Practice Management Institute.